Matthew McCullough on Wordpress

Entries categorized as ‘Web’

Network issues on campus

Tuesday, March 20, 2007 · Leave a Comment

The claims that our campus’s networking hardware is near it’s end is starting to become visible. I’ve always had crappy internet when I lived in Bohn Hall. But this is getting out of hand.

The Thursday before spring break I was questing in World of Warcraft with Rhiannon, when all of a sudden I was disconnected from WoW. It was late so I didn’t think much of it, but I later learned that WoW was completely inaccessible from the MSU network. Yet I had no problem playing from home.

Now that I am back on campus, I tried to play again in Russ on Sunday night. I was able to play fine, but yesterday was a different story. I could login for a few moments, but every player and list wouldn’t load.

Sure the games are bad. I’ve heard issues about Asheron’s Call from my lab parter, to people calling the Helpdesk with issues in Star Wars Galaxy. But recently its begun to effect me at work.

Yesterday I had a call where the solution was to download a 20MB file from the Novell website. At 10 mins+ per download to 8 computers, you can imagine that it took up more time just waiting for the file to download than it should have.

Another call I had yesterday, I received an [all students] email from a client who’s computer I was working on. Upon closer look, I noticed the email was timestamped at 9am, and I received it at 4pm. (It’s a series of tubes!)

Here is how MSU’s Wireless Broadband Network clocks in with a test from Speedtest.net

Pathetic. Watching the download speed it didn’t even tick above the 256k mark, the Very first mark!

I know MSU finds itself in a financial table vice at the moment, but this is ridiculous. The MSU ISP should be considered a utility at this point, because it is vital to the operation of this campus. And speeds like this are just embarrassing and are hurting the university as a whole.

Categories: Montclair State University · Personal · Web

Flickr Collections

Thursday, March 15, 2007 · Leave a Comment

Flickr has just unveiled its collections feature, which I think is genius.  Its basically a set of sets.  I made a few quick ones that made sense to me.  Check em out.

Categories: Flickr · Personal · Web

Save the Internet!

Tuesday, December 19, 2006 · Leave a Comment

If you still do not know the argument about net neutrality, YOU MUST WATCH THIS VIDEO!

Categories: Video · Web

Myspace e-mails working again.

Friday, November 17, 2006 · 30 Comments

The solution came to me earlier this week. I simply changed my login email from gmail, to MSU, and back to gmail. very simple, took 2 mins.

But to test it, since I am not a whore, I waited to see if they came. And sure enough, today I got one.

So for those random visitors who commented on the entry before about myspace, this is my answer. Change your email, and then change it back.

Categories: Web

Myspace provides the Worst customer suport ever!

Tuesday, July 4, 2006 · 93 Comments

recently, according to my archived email actually, may 29th was the last notification email i received from myspace. for a while now i’ve delt with it, but now i want the notifications back. but according to my account settings i should be receiving them, and its not going into my spam folder.

so i sent an email to customer support. forgot what it said exactly but i clearly explained the situation. here is myspaces response.

Hello!

To change your email your e-mail address go to “Account Settings.” Start by clicking on “Home” in the top navigation menu from any MySpace web page. Once on your personal home page, click on “Account Settings,” appearing in the upper left portion of the page, next to your picture. You will be taken to your “Account Settings” page. Once there, type in the new email address you want to use and click on “Change”. You will receive an email to your old address asking you to confirm the email change. Follow the link in the email and confirm the code and your email will be changed.

If you do not have access to your old email account, please reply to this email with the old email address, the password for the account and the email address you want to change it to.

Still having trouble? Please click here:
http://viewmorepics.myspace.com/index.cfm?fuseaction=misc.contact

Thanks
MySpace.com

to which i reply-ed

I really wish you fuckers would read shit before you send out generic responses.

of course that got no reply. so yesterday i sent this email. i saved this one lol

I am getting tired of this half assed customer support. The only time i get any positive response from you guys is when i am reporting underaged profiles.

Listen closely to my problem. If i get another half assed response i am escalating this problem. is that clear? i will use small words so you can understand my problem.

Email notifications no work! the option is set so that i should be recieving them. it was never touched. they just stoped coming. i have double checked it again. according to my options i should be recieving notification emails, but i am not.

I do not want to change my email address, i want notifications sent to my email.

FIX IT!

to which they replyed

Hello!

To change your email your e-mail address go to “Account Settings.” Start by clicking on “Home” in the top navigation menu from any MySpace web page. Once on your personal home page, click on “Account Settings,” appearing in the upper left portion of the page, next to your picture. You will be taken to your “Account Settings” page. Once there, type in the new email address you want to use and click on “Change”. You will receive an email to your old address asking you to confirm the email change. Follow the link in the email and confirm the code and your email will be changed.

If you do not have access to your old email account, please reply to this email with the old email address, the password for the account and the email address you want to change it to.

Still having trouble? Please click here:
http://viewmorepics.myspace.com/index.cfm?fuseaction=misc.contact

Thanks

someone please tell me where i go to escalate this problem. i’ll stay on the phone all damn day if i have to, i’m pissed at these guys.

I just sent this email to privacy@myspace.com because i am almost certain that there are intellegent humans reading this inbox.

I have an issue with your customer support that i would like to escalate, please give me a phone number that i can call.

P.S. my emails are now working.  Update has been posted here.

Categories: Personal · Web