recently, according to my archived email actually, may 29th was the last notification email i received from myspace. for a while now i’ve delt with it, but now i want the notifications back. but according to my account settings i should be receiving them, and its not going into my spam folder.
so i sent an email to customer support. forgot what it said exactly but i clearly explained the situation. here is myspaces response.
Hello!
To change your email your e-mail address go to “Account Settings.” Start by clicking on “Home” in the top navigation menu from any MySpace web page. Once on your personal home page, click on “Account Settings,” appearing in the upper left portion of the page, next to your picture. You will be taken to your “Account Settings” page. Once there, type in the new email address you want to use and click on “Change”. You will receive an email to your old address asking you to confirm the email change. Follow the link in the email and confirm the code and your email will be changed.
If you do not have access to your old email account, please reply to this email with the old email address, the password for the account and the email address you want to change it to.
Still having trouble? Please click here:
http://viewmorepics.myspace.com/index.cfm?fuseaction=misc.contactThanks
MySpace.com
to which i reply-ed
I really wish you fuckers would read shit before you send out generic responses.
of course that got no reply. so yesterday i sent this email. i saved this one lol
I am getting tired of this half assed customer support. The only time i get any positive response from you guys is when i am reporting underaged profiles.
Listen closely to my problem. If i get another half assed response i am escalating this problem. is that clear? i will use small words so you can understand my problem.
Email notifications no work! the option is set so that i should be recieving them. it was never touched. they just stoped coming. i have double checked it again. according to my options i should be recieving notification emails, but i am not.
I do not want to change my email address, i want notifications sent to my email.
FIX IT!
to which they replyed
Hello!
To change your email your e-mail address go to “Account Settings.” Start by clicking on “Home” in the top navigation menu from any MySpace web page. Once on your personal home page, click on “Account Settings,” appearing in the upper left portion of the page, next to your picture. You will be taken to your “Account Settings” page. Once there, type in the new email address you want to use and click on “Change”. You will receive an email to your old address asking you to confirm the email change. Follow the link in the email and confirm the code and your email will be changed.
If you do not have access to your old email account, please reply to this email with the old email address, the password for the account and the email address you want to change it to.
Still having trouble? Please click here:
http://viewmorepics.myspace.com/index.cfm?fuseaction=misc.contactThanks
someone please tell me where i go to escalate this problem. i’ll stay on the phone all damn day if i have to, i’m pissed at these guys.
I just sent this email to privacy@myspace.com because i am almost certain that there are intellegent humans reading this inbox.
I have an issue with your customer support that i would like to escalate, please give me a phone number that i can call.
P.S. my emails are now working. Update has been posted here.
